Automatic Garage Door of Marin, Inc.
Sf Bay Area
Rating
760Google: 4.5 ⭐Is this your business? Claim Here
Address
Hours
- Monday8 AM-5 PM
- Tuesday8 AM-5 PM
- Wednesday8 AM-5 PM
- Thursday8 AM-5 PM
- Friday8 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Review from Leona George-Davidson
Published:April 14, 2025
Google5We love Automatic Garage Door of Marin. They are responsive, timely, skilled, professional, and dependable. Anytime we have any issues with our garage door, or garage door components, we give them a call and they are right on it!
Review from Ara Hamamjian
Published:June 10, 2024
Google5Had a wonderful experience with Tony and the AGD Team. They were timely in response and the consultation went great. We got an awesome new sidemount upgraded opener that's quite, fast and wifi enabled. They were also great about follow-up on some minor adjustments. Thanks.
Review from Marie-Bernadette McCarthy
Published:August 22, 2023
Google5I damaged my garage door (don't ask...) yesterday evening and I was in a panic because I could not close it, it had buckled, was dented and off the runners, etc. I left a message on Automatic Garage Door phone and they called me first thing this morning. Tony came out around 9:30am and was so positive about everything which immediately put me at ease. He managed to repair the damage and the whole job was done at a very reasonable cost. Thank you Tony, you are the best!!! Marie McCarthy Pacheco Valle, Novato
Review from Ken Mercer
Published:July 12, 2023
Google5Tony looked at my garage door problem and fixed it with a couple of tweaks, at no charge. This is service you can only get from a local small business that's been in the community for many years, and I really appreciate it. Tony didn't make a sale with me this morning, but I'll be calling him when we replace these old Eichler garage doors in the near future.
Anonymous Review
Google5Tony was knowledgeable, polite, and explained everything he was doing. Price was fair and service was quick. Would definitely recommend.
Anonymous Review
Google5quick service and the service man (tony) was very polite and knowledgeable. Did the job quickly
Anonymous Review
Google5I damaged my garage door (don't ask...) yesterday evening and I was in a panic because I could not close it, it had buckled, was dented and off the runners, etc. I left a message on Automatic Garage Door phone and they called me first thing this morning. Tony came out around 9:30am and was so positive about everything which immediately put me at ease. He managed to repair the damage and the whole job was done at a very reasonable cost. Thank you Tony, you are the best!!! Marie McCarthy Pacheco Valle, Novato
Anonymous Review
Google5Tony looked at my garage door problem and fixed it with a couple of tweaks, at no charge. This is service you can only get from a local small business that's been in the community for many years, and I really appreciate it. Tony didn't make a sale with me this morning, but I'll be calling him when we replace these old Eichler garage doors in the near future.
Anonymous Review
Google5Garage door jammed with bolts coming out of wall, called Tony Monday morning. He showed by 11am, all repaired in 30 minutes $160. Could not be happier. Thanks again Tony.
Anonymous Review
Google1The company's email was hacked and the hackers contacted me through AGD's business email account to change my method of my deposit payment minutes after having talked to Ann via email establishing I would pay via check. I agreed to Zelle it, as the email requested, and replied to AGD's *official business email* that they can request it from me on zelle and completed the zelle request for $2500 that was sent to me. AGD later called me asking me when I would pay and I alerted them to the situation. Ann seemed to admit that it must have been a scam but they did not make efforts to accept responsibility for poor cyber security or make it right. On our next call, Ann said they had someone look at their stuff and they didn't have any viruses. It's a hack.. not a virus. This is what two-factor and authenticators are for. I felt incredibly dismissed by Ann and she did not offer any solutions from AGD. I had to call AGD multiple times to explain what happened because they had ultimately denied to me that they had been hacked. The Novato police told me they had to have been hacked (I had filed a police report and explained to Ann that my bank denied the fraud claim on zelle because it was sent by me and not due to my accounts being hacked). Still no offer to make it right, she wanted me to give them MORE money before getting a door installed still. The whole situation started to feel sketchy. Then I was now supposed to be out ~$7500 without even having a door installed yet with a company that was treating me poorly?? Against the recommendations of everyone I told about this situation and my contractor, I gave them ample opportunities to make it right, offer ANY sort of discount and realize that probably all of their customers info from an email account Tony told me they have been using for 15 years was compromised and leaked. People are telling me to sue in small claims. This actually seems like a serious breach of customer privacy that the State of CA takes seriously. After three months (!!!) of hoping the situation would be handled properly by Tony and Ann of AGD; I finally got demanding and a little confrontational. Tony said something along the lines of his attorney told him he's not liable and he didn't have a zelle account, so what do I want from him. It was very telling it feels like AGD only cares about whether there is a legal liability when it comes to handling sensitive customer service issues. In February I had left it with Ann that I was waiting for them to reach back out and tell me what they were going to offer since I refused to pay full price $2500 deposit again. In the end (almost 3 months after this went down and tons of calls -- I finally started saying this is bullsh!t!!). I demanded they make this right and Tony only offered $500 off the ~$5000 door and install cost and I refused the request because it was entirely too little too late and chose to walk away WITH HAVING LOST $2500, than to deal with this company. I have filed with Attorney General of CA for the scam / data breach and DOJ for the scam as well. I feel left out to dry.