Neighborhood Garage Door Service of Tampa

Review from M Hammel

Joseph was awesome! Showed up on time and was very helpful and fixed our garage door as well as completed an upgrade to the door that i asked if they could do as well. Garage door is now even quieter than it was! Fast friendly and reliable! Would highly reccomend Banko for any garage door needs.

Review from Renee Koenig

We were very happy with the service we received from Joe at Banko Overhead Doors. There was a little miscommunication when our garage door was installed so Joe came out to resolve the issue. He was fantastic. He was very knowledgeable and took great care in the quality of his work. We were very pleased with Joe’s work and with his caring attitude. Ask for Joe if you need any work on your garage door! Top notch service!

Review from Brian Rock

Joe did an amazing job. Highly recommend Prior house owner installed the door year ago but it was time to update the motor to belt drive, replace the spring, and rollers Joe was Punctual. Professional and prepared. it’s like we have a new garage door, only now is whisper quiet. So much easier to do this proactively instead of after it was imminently going to break. Thank you.

Review from Carine Antoine

Excellent service! The technician (Eyal Bareli) arrived on time, was very professional, and explained everything clearly. Great service! Friendly, knowledgeable technician!!! The garage door is working perfectly now. I truly appreciate the quality of work and attention to detail. Highly recommend! Five-star service from start to finish!

Review from Richard W

We used banko garage doors during our installation 10 years ago. We were very impressed with the service we received at that time and it only made sense to call them again when we were having problems with one of our doors that needed some adjustment. The service we received last week was once again incredible. Dan their service technician is fantastic very knowledgeable took care of our problem and even made adjustments in the other doors to make sure that they were all up to code and working properly. I highly recommend this company and Dan is outstanding technician

Review from Janet Robertson

We love Banko Garage Doors! 10 years ago we bought the most beautiful garage doors from them, and they have added value and beauty to our home. We've had many compliments on them! When we need service, Banko has by far the best and most knowledgeable technicians. When we had an issue recently, they kept us posted all the time and really went to bat for us :-) We wouldn't call anybody else! Banko Garage Doors has top notch products and a wonderful Service Department! Thank you, Banko!

Review from Tina Hardy

We had an outstanding experience working with Banko Doors on our garage remodel. We especially recommend working with Jason C—he was an absolute pleasure! The entire team's professionalism was exceptional from start to finish. They maintained clear, open communication throughout the process and were able to truly bring our vision to life, perfectly complimenting our home with the new door's color and style. We are incredibly pleased with the final result!

Review from Miles Springer

My old Garage door opener failed. I called Banko first thing in the morning . it’s the holiday season and everyone goes in and out of my house through the garage. Lisa set up a call and Gurdev came out within the hour. Gurdev was very professional he appeared well organized and explained everything he needed to do. he was quick and neat and we now have a new garage door opener with great new technology. I am very pleased. Thank you so much Banko a very well managed organization.

Review from Betty M.

The technician arrived on time and completed the work. The price is much too high. Services Rendered: Neighborhood Garage Door Service of Tampa replaced two garage door springs. Their cost for two springs was $590. My husband researched and found the cost of two high tension springs is $132.00. That’s quite a markup! Our total bill including labor was $720.94. After talking to a neighbor that had his springs replaced by another company we find that we were over charged by approximately $200.00.

Review from martin K.

It did not go well at all. You cannot really tell a lot about a company when everything goes as planned. But, you can tell a lot a company when there are problems. I had the springs replaced in my garage door and the technician spent 6 hours trying to line everything up. In the process, he twisted and bent the vertical railing. I complained and they said that they would give me a discount and fix it for $125 plus the brackets. I told them their technician bent it. They said it was already bent. Then they said they had photographs to prove it. So, they sent me photos the technician sent me AFTER he broke it. It just so happens, unbeknownst to them, my wife took a photo after the technician just had two dents in it (about two hours into the process). You can clearly see the difference between the railing in the two photos. At this point, they didn't even acknowledge my photo and just said they want the deeply discounted price of $125 plus the brackets to fix it. I had another company come out and fix it for $125 with the brackets (no discount, their regular price). So, it gets worse. The technician had replaced a bracket that holds one of the rollers for free. The only problem is that he replaced the bracket with a hinge instead of a bracket. Now, ever time the door goes up and down, the top of the door bangs on the cable roller. The gave me a freebie that will destroy my door and cause the cable to go off track. Thank you for the freebie. Also, there is supposed to be a center bearing in the spring set. It is missing. I guess I didn't know that you have to order parts that I didn't even know existed before this began. Unfortunately, I didn't pay with VISA which would be easier to fight them. All they want is more money every time I point out a problem. They will give me a deeply discounted price which appears to be the going rate. They tell me the warranty is only in case the spring breaks; not for shoddy workmanship. Of all these screwups, the biggest thing that gets me mad is that everyone I talk to at the company says the railing was all twisted at the beginning without even acknowledging the photo that I have which proves them wrong. Ingenious debating skills, just ignore facts and continue to insinuate that I am lying about when the damage occurred. Services Rendered: Fixed garage door (at leas they were suppose to fix it).

Review from John G.

Technician was prompt and friendly. He completed the work and seemed to do a good job. My only complaint is that they estimated my cost to be $250-$300 over the phone. Once arriving the technician looked at my springs and said the cost would be $260 per spring plus labor...so about $650 total. I had previously looked up the cost of the springs online (they were $125 each) so I argued the price. The company finally agreed to $350 for the job, which I thought was fair but they were obviously trying to over charge me by $300 dollars. Services Rendered: Replaced Garage door springs.

Review from Lance C.

Rick showed up very nice, have a quick and accurate price. Then fixed door as quick as he said he would, under 30 min. He then gave us great safety advice on be careful around heavy garage doors. Payment was quick, professional, and easy when he called office. Services Rendered: Repaired garage door spring, door would not open.

Review from Anu R.

Review from Lisa V.

Review from Vicki G.

Review from Nicholas S.

Even though they couldn't honor the price/deal for my area I feel their customer service was very professional and honest. Services Rendered: I purchased an offer for $649 New Double-Car Garage Door and they let me know right away that they can't perform the service for this price in my area due to cost of impact door etc.

Review from Angela M.

John was fast, friendly, and courteous. In and out in 30 minutes. Services Rendered: Spring repair

Review from Ed L.

Quoted the best price, showed up on time, and were very friendly, courteous and professional. Installation was quick and high quality. Would strongly recommend considering Neighborhood GDS if you need garage door work. The will be my first call and first recommendation to all of my friends and family. Services Rendered: Replaced total garage lift system including springs, motor, and roller wheels