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Garage Door Handbook

MS Distributors

Toledo, Oh

  • Rating
    85

    BBB: A+
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Featured Reviews

  • Review from Chad Ball

    Published:
    December 28, 2025
    Google5

    Great team. Payton H. Has been executing on a high level to the benefit or our business. Keep up the great work!

  • Review from Karen Cousino

    Published:
    September 29, 2025
    Google5

    We bought our walk in shower from Modern Builders. We are so extremely happy with service we got from Heather in Kitchen and Bath. She guided us through the entire process, including the installation. We can't thank Heather enough. Go visit her she will do a great job for you also.

  • Review from Rick Moreland

    Published:
    April 2, 2025
    Google1

    I paid for a six count order of WD-40 thru Walmart. I received one can. MBS has not returned mine or Walmart's calls or emails. They are clearly not interested in making this right.

  • Review from Carole Bechstein

    Published:
    February 26, 2025
    Google5

    I cannot say enough about the quality customer service that Amy Carter provided. She was phenomenal! From design help to installation questions she was always there to help us out. She made us feel like valued customers and I would highly recommend working with her and MBS.

  • Review from Jay webber

    Published:
    February 27, 2024
    Google1

    Called in an order. They said it’d be at door 4 with the paperwork. Been here almost an hour waiting for them to get it. Beyond that, they’re unprofessional, & poorly trained. Also made an order and ended up canceling it cause it wasn’t in when I called back a few days after they said it would be. It’d be nice if they stocked more roles of gutter coil too.

  • Review from Brian Soots

    Published:
    February 27, 2024
    Google1

    The worst company I have dealt with. Ordered the correct item I wanted. 6 days later, wrong part delivered. Requested replacement sent overnight. They sent the SAME WRONG part 6 days later. They acknowledged they screwed up both times. Asked for the 3rd time to send what I ordered overnight. It arrived 2 days later. It held up a $4000 project for 2 and a half weeks and my customer thought I was an idiot because of this companies incompetence. NEVER use this company!!!

  • Review from Carlos Pacheco

    Published:
    February 27, 2023
    Google4

    I like the service they everybody do. I do it a lot work for different peoples they happy with service

  • Review from Joshua Lance

    Published:
    February 27, 2022
    Google1

    I would under no circumstance recommend you do any business with this seller. I was not at all impressed with these cheap shutters. They were a little flimsy for my taste and I decided I wanted a different product. I returned the item, brand new in unused condition, in its original box, in less than 30 days after it was shipped to me. I paid for the return shipping as the seller didn't offer free returns. The seller charged a 20% "restocking fee" despite the fact I followed all of their return instructions and promptly returned unused merchandise. I fail to see why this was warranted or necessary. I messaged the seller and asked for a full refund but all I was given was a generic answer to read their return policy. No where on the item description page does it say this seller does not offer full refunds. Buyer beware - there are plenty of reputable sellers to do business with. Modern Builders Supply is sadly not one of them.

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